bengali 88 Privacy Policy

bengali 88 collects personal information from you in three primary ways: directly when you register and use the platform, automatically as you interact with our services, and occasionally from trusted third parties such as payment processors and identity verification providers. The categories of data we collect are described in full below.

Registration and Account Data:

• Full legal name (as it appears on your Bangladesh National Identity Card or passport)
• Date of birth (to verify that you meet the 18+ age requirement)
• Residential address, including city, district, and postal code
• Mobile phone number (including the number registered to your bKash, Nagad, or Rocket account)
• Email address
• Username and encrypted account password
• Security questions and answers (where applicable)

Identity Verification (KYC) Data:

• Scanned or photographed copy of your National Identity Card (NID), passport, or other government-issued photo ID
• Proof of address documentation (e.g., utility bill, bank statement dated within 90 days)
• Selfie photograph or liveness verification image for identity matching purposes
• Payment method ownership confirmation (e.g., screenshot of bKash or Nagad account showing your name and number)

Transaction and Financial Data:

• Deposit amounts, dates, and timestamps
• Withdrawal requests, amounts, and processing statuses
• Payment method identifiers (e.g., last four digits of a card, partial mobile wallet number)
• Account balance history and bonus credit records
• Currency (Bangladeshi Taka, BDT) and transaction reference numbers

Gameplay and Activity Data:

• Games played, wagers placed, and outcomes recorded
• Session durations and login/logout timestamps
• Responsible gaming tool usage (deposit limits set, time-outs, self-exclusion requests)
• Bonus and promotion claims and wagering progress
• Customer support interaction history

Technical and Device Data:

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Unique device identifiers where applicable
• Session cookie data and locally stored preferences
• Pages visited on the bengali 88 platform, click paths, and time on page

bengali 88 uses your personal data only for legitimate, clearly defined purposes. We do not process your data in ways that are incompatible with the purposes stated at the time of collection. The table below summarises our primary data processing activities, the data categories involved, and the legal basis for each.

bengali 88 will never use your personal data for automated decision-making that produces significant legal effects on you without providing a means to request human review of that decision. Where we use automated fraud-detection tools, any account action resulting from an automated flag is reviewed by a member of our security team before being enacted.

If you have opted in to receive promotional communications from bengali 88 — such as bonus offers, seasonal campaigns during BPL season, Eid promotions, or Pohela Boishakh special events — you may withdraw that consent at any time by contacting our support team via live chat or by updating your communication preferences in your account settings. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.

bengali 88 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the specific, limited circumstances described below, and only to the minimum extent necessary for each purpose.

Service Providers and Data Processors: bengali 88 engages trusted third-party service providers to support platform operations. These providers act as data processors under our instruction and are contractually required to process your data only as directed by bengali 88, to maintain appropriate security measures, and not to use your data for their own purposes. Categories of service provider include:

• Payment processing partners: bKash, Nagad, Rocket, Upay, Visa, and Mastercard network processors
• Identity verification and KYC service providers
• Cloud hosting and infrastructure providers
• Customer support platform providers (live chat software)
• Anti-fraud and risk management solution providers
• Game content providers (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — limited to session tokens and game-round data necessary to deliver game content

Legal and Regulatory Disclosure: bengali 88 may disclose your personal data to relevant authorities — including law enforcement agencies, financial intelligence units, and regulatory bodies — where we are legally required to do so, or where disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity. Such disclosures are made strictly in accordance with applicable law and without prior notice to the affected player where required by law.

Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or substantially all of the assets of bengali 88, your personal data may be transferred as part of that transaction. We will notify affected players in advance of any such transfer and ensure that the receiving entity commits to maintaining equivalent privacy protections.

What We Will Never Do:

• Sell your personal data to advertising networks, data brokers, or marketing companies
• Share your personal data with other gambling platforms or competitors
• Disclose your personal data to third parties based outside of your region without adequate safeguards in place
• Allow third parties to use your data for their own independent marketing purposes without your explicit consent

bengali 88 uses cookies and similar technologies on the platform to ensure proper functionality, remember your preferences, and analyse how the platform is used. This section explains what types of cookies we use and how you can manage your cookie preferences.

bengali 88 does not use advertising cookies, retargeting pixels, social media tracking cookies, or any third-party tracking technologies that profile you across external websites. Our analytics data is used solely for internal platform improvement purposes and is not shared with advertising networks.

You can manage or disable optional cookies at any time through your browser settings. Note that disabling functional cookies may affect certain platform features, such as saved preferences. Disabling strictly necessary cookies will prevent you from logging in to the platform. Instructions for managing cookies are available in your browser's help documentation for Chrome, Firefox, Samsung Internet, and other commonly used mobile browsers in Bangladesh.

If you clear your browser's cookie storage, your session will be terminated and you will need to log in again. bengali 88 does not use supercookies, zombie cookies, or any cookie-restoration techniques.

bengali 88 implements a multi-layered security architecture to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures are reviewed and updated on a regular basis in line with industry best practices.

• Encryption in Transit: All data transmitted between your device and the bengali 88 servers is protected using TLS 1.2 or higher encryption. Our SSL certificate is maintained at all times.
• Encryption at Rest: Sensitive data stored in our databases — including passwords (stored as salted cryptographic hashes, never in plain text), payment identifiers, and KYC documents — is encrypted using AES-256 or equivalent industry-standard encryption.
• Two-Factor Authentication: All bengali 88 accounts are protected by two-factor authentication (2FA). We strongly encourage all players to keep 2FA enabled to protect against unauthorised account access.
• Access Controls: Internal access to player data is restricted based on role and on a strict need-to-know principle. Administrative access to production databases requires multi-factor authentication and is logged for audit purposes.
• Intrusion Detection and Monitoring: The bengali 88 platform is monitored continuously for suspicious activity, including anomalous login patterns, unusual transaction volumes, and potential SQL injection or scripting attacks.
• KYC Document Security: Identity documents submitted for KYC verification are stored in a separate, access-controlled document vault and are accessible only to authorised KYC verification personnel.
• Vendor Security: All third-party service providers with access to player data are required to demonstrate equivalent or superior data security standards as a condition of their engagement with bengali 88.

In the event of a personal data breach that poses a risk to your rights and freedoms, bengali 88 will notify affected players without undue delay — and in any case within 72 hours of becoming aware of the breach — using the contact details registered to your account. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps we are taking to address the breach and mitigate its effects.

bengali 88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods below represent our standard data lifecycle policy.

Upon expiry of the applicable retention period, bengali 88 will securely delete or anonymise your personal data so that it can no longer be attributed to you. Where data is anonymised rather than deleted, the resulting anonymised dataset contains no information that could reasonably identify you and may be retained indefinitely for statistical purposes.

If you request deletion of your account and personal data before the end of a mandatory retention period, bengali 88 will delete all data that is not subject to a legal hold and will restrict processing of the remaining data to the minimum necessary for compliance purposes only. You will be notified of what data must be retained and the applicable retention period at the time of your deletion request.

bengali 88 respects your rights over your personal data. The following rights are available to all registered players with respect to the personal data that bengali 88 holds about them.

• Right of Access: You may request a copy of all personal data that bengali 88 holds about you at any time. We will provide this information in a structured, commonly used, machine-readable format within 30 days of receiving your verified request.
• Right to Rectification: If any personal data held by bengali 88 is inaccurate or incomplete, you have the right to request that it be corrected. You may update most account details directly through your account settings. For corrections to KYC records, contact our support team with supporting documentation.
• Right to Erasure: You may request that bengali 88 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where no overriding legal basis for processing exists. Note that this right is subject to legal and regulatory retention obligations as described in Section 6.
• Right to Restrict Processing: You may request that bengali 88 restrict processing of your data in certain circumstances — for example, while a rectification request is being assessed, or where you contest the legal basis for processing. During a restriction, bengali 88 may store your data but will not actively process it beyond what is required for compliance.
• Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a portable format and to request that it be transferred directly to another service provider where technically feasible.
• Right to Object: Where processing is based on legitimate interest, you have the right to object to that processing at any time. bengali 88 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests. You have an unconditional right to object to processing for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., receiving promotional communications), you may withdraw that consent at any time via your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of prior processing.

To exercise any of the rights listed above, contact the bengali 88 support team via on-site live chat or by writing to [email protected]. We may require you to verify your identity before processing a privacy rights request. Requests will be responded to within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.

If you have any questions about this Privacy Policy, wish to exercise a privacy right, or have a concern about how bengali 88 has handled your personal data, please contact us using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

• Live Chat: Available 24/7 on the bengali 88 platform — the fastest way to reach our support team for privacy enquiries
• Email: [email protected] — for formal privacy rights requests or written complaints
• Support Hours: 24/7 Bangladesh Standard Time (BST, UTC+6)
• Response Time: We aim to acknowledge all privacy enquiries within 24 hours and to provide a full response within 30 calendar days

If you submit a formal complaint regarding our data practices and you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. bengali 88 will cooperate fully with any such investigation.

bengali 88 reserves the right to update this Privacy Policy at any time. Where changes are material — for example, if we introduce a new category of data processing or a new category of third-party sharing — we will notify registered players via the on-site notification system at least 14 days before the changes take effect. The updated policy will always be accessible at bengali-88.com/privacy-policy, and the "Effective Date" at the top of this document will be updated accordingly.